Last Updated:​ January 16, 2026

At Grove.Mom, operated by BELINDA WHITE LLC, we strive for your complete satisfaction. If you’re not happy with your purchase, here’s how we handle returns and refunds:

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1. Eligibility for Returns​

You may request a return within 30 days​ of delivery if:

• The item is unused, in its original packaging.

• The product is defective, damaged, or incorrect​ (please provide photos).

• Exclusions: Digital downloads, personalized/custom items, and final sale/clearance products cannot be returned.

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2. Refund Process​

• Step 1: Contact us at support@grove.mom​ with your order number, reason for return, and photos (if applicable).

• Step 2: We’ll email you a return authorization and instructions.

• Step 3: Ship items to:

  BELINDA WHITE LLC​

  Attn: Returns

  10939 Antares Forest

  San Antonio, TX 78239

• Refund Timing: Once received and inspected, approved refunds are issued to your original payment method within 3–7 business days​ (bank processing times may vary).

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3. Non-Refundable Items​

We cannot refund:

• Items returned after 30 days.

• Products damaged by misuse or improper handling.

• Digital goods, custom/personalized items, or clearance products.

• Original shipping fees (unless we sent a wrong/defective item).

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4. Need Help?​

Contact our support team:

• Email: support@grove.mom​

• Phone: +1 (380) 291-9485​

• Hours: Mon–Fri, 9 AM–5 PM CST